Contact information

Welcome to ChonkyNest (chonkynest.store). We value your experience and are always here to assist you and your furry friends. Whether you have a question about our handcrafted wicker beds, need help with an order, or want to inquire about shipping, please feel free to reach out to our royal customer care team.

We aim to respond to all inquiries within 24 to 48 hours (excluding weekends and public holidays).

📍 How to Reach Us:

• 📬 Customer Support Email: support@chonkynest.store (Recommended for order updates and tracking inquiries)

• 🌐 Website: chonkynest.store

• 🏢 Operational Workshop Location: Poland 🇵🇱 (Our premium wicker products are handcrafted and dispatched directly from our central facility in Poland)

🕒 Business Hours:

• Monday – Friday: 9:00 AM – 5:00 PM (CET - Central European Time)

• Saturday & Sunday: Closed (Our artisans and customer support team are resting)